Terms of Service

Introduction

Welcome to Ambition Fitness ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, training services, memberships, and SMS messaging program. By booking a session, purchasing a membership, or signing up for SMS communications, you agree to be bound by these Terms.

Services Description

Ambition Fitness operates a personal training facility in Calgary, Alberta. Our services include one-on-one personal training, small group training, group fitness sessions, memberships, virtual coaching, body transformation programs, and related fitness and wellness services delivered at our facility or online.

Health Acknowledgement and Assumption of Risk

Participation in exercise and physical training carries inherent risks, including the risk of injury, illness, or in rare cases more serious outcomes. By using our services, you acknowledge that:

• You should consult a qualified medical professional before starting any new exercise program, particularly if you have any pre-existing medical conditions, injuries, or concerns.
• You are responsible for disclosing relevant medical history, injuries, medications, pregnancy, and any other condition that may affect your ability to train safely.
• You will follow your coach's instructions, train within your current ability, and stop and notify staff immediately if you experience pain, dizziness, or any other warning sign.
• You voluntarily assume the risks associated with physical training, including any equipment use, and you accept full responsibility for any injuries that may occur.

Where required, you agree to sign a separate waiver and informed-consent document prior to participating in training. These Terms do not replace that waiver.

Memberships, Packages, and Payments

• Membership and package terms, including pricing, billing frequency, session counts, and expiry, are described at the point of purchase and form part of these Terms.
• Unless otherwise stated, memberships renew automatically until cancelled in writing with the notice period specified in your agreement.
• Sessions and packages are non-transferable unless we explicitly approve a transfer in writing.
• Refunds, pauses, and freezes are handled in accordance with the specific terms of your membership or package and any applicable consumer-protection legislation in Alberta.
• Failed or chargeback payments may result in suspension of access until the balance is resolved.

Bookings, Cancellations, and No-Shows

You are responsible for managing your bookings through our scheduling system. Unless otherwise communicated in writing:

• Sessions cancelled with less than 24 hours' notice may be charged in full or counted against your remaining sessions.
• No-shows are treated as a used session.
• We reserve the right to reschedule or substitute a coach in the event of illness, emergency, or operational issues.

Facility Rules and Conduct

While using our facility, you agree to follow our posted rules, treat staff and other members with respect, and use equipment as instructed. We may suspend or terminate your access for behaviour that is unsafe, threatening, discriminatory, or otherwise inconsistent with the values of our community.

SMS Messaging Program

Program Description

Users who consent receive text messages that may include transactional updates (such as booking confirmations, appointment reminders, and account notifications) and promotional content (only with explicit opt-in).

Opt-Out Instructions

Simply text STOP to the phone number from which you received the message. We will send a confirmation that you have been unsubscribed.

Rejoining Instructions

You can re-enroll through our website or by contacting us directly to resume receiving messages based on your preferences.

Help Instructions

Reply with the keyword HELP for more assistance, or reach out directly to info@ambitionfitness.ca.

Message Frequency

Frequency varies based on your interactions, bookings, and the message types you have opted into.

Message and Data Rates

Message and data rates may apply for messages sent to you from us and to us from you.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Age Requirement

You must be 18 years of age or older to enter into these Terms and to use our SMS messaging program. Training services for individuals under 18 are arranged directly with a parent or legal guardian who accepts these Terms on the minor's behalf.

User Responsibilities

You agree to:

• Provide accurate, current, and complete information at registration and when booking sessions
• Maintain the confidentiality of any account credentials you create
• Use our services lawfully and in accordance with these Terms
• Avoid any conduct that interferes with the operation of our website, facility, or other members' experience
• Comply with all applicable laws and regulations

Intellectual Property

All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, photography, video, programming, training materials, and software, are the exclusive property of Ambition Fitness or its licensors and are protected by Canadian and international intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our prior written consent.

Limitation of Liability

To the maximum extent permitted by law, Ambition Fitness shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or related to your use of our website, facility, or services. Nothing in these Terms limits any liability that cannot be excluded under applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless Ambition Fitness, its owners, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of our services, your breach of these Terms, or your violation of any applicable law or third-party right.

Privacy

For information about how we handle your personal data, please refer to our Privacy Policy.

Compliance

Our SMS practices comply with Canada's Anti-Spam Legislation (CASL), applicable provisions of PIPEDA and Alberta's PIPA, and standard wireless carrier guidelines.

Modifications to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes are posted indicates your acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein. Any dispute arising out of or related to these Terms or our services shall be resolved in the courts of Calgary, Alberta, unless otherwise required by law.

Contact Us

If you have any questions about these Terms, please contact us at: